Customer-Centric Billing & Payment Solutions
Presenting and paying a bill is a “must-do” of business. It’s a vital – but often overlooked – part of the relationship between brand and consumer. But we know that when asked to pay, people pay attention.
EverView makes this moment into something that matters more. We turn the obligation of billing into an opportunity for a company to engage consumers in a deeper way.
The EverView Platform
EverView is a SaaS billing and payment platform that helps you connect with customers through omnichannel journeys. We integrate traditional and digital touchpoints to ultimately drive greater digital adoption of online payment solutions—reallocating print costs to more strategic investments.
It’s all fueled by data generated by millions of touchpoints every day. With the ability to orchestrate, capture, and analyze so many interactions, we give you a clearer and more detailed picture of who your customers actually are, not who you think they are. And the EverView platform’s flexibility allows your customers to pay when and where they want, expediting payments and freeing up your cash flow.
Present
EverView delivers intuitive communications in multiple digital formats, including our flagship dynamic document—an engaging, data-driven experience that is responsive on any device and reduces the cost of printed statements.
Pay
We help you make any payment option available the moment a customer is ready so you get paid faster. With EverView, you can offer a variety of compliant payment options so your customers can pay anytime, anywhere.
Promote
Use your customer data to drive additional revenue opportunities via personalized messaging and offers. These omnichannel journeys keep your customers engaged with your brand so loyalty goes up and attrition goes down.
Engage your customers with communications aligned with their preferred communication methods.
Our suite of integrated services
Traditional Print and Mail – With over 50 years in the printing business, EverView provides scalable print and mail solutions that create efficiencies and, as a result, cost savings. Twelve print production facilities ensure quality control, efficiency, and security while leveraging the latest in high-speed, full-color printing capabilities. Our print facilities are located throughout the U.S. providing redundancy and 24/7/365 support.
Lockbox and eLockbox – EverView enables clients to accept consumer payments across traditional and digital channels. “Unlock” online bill payments and streamline the entire process from acceptance to remittance. Tailored to the needs of both high and low-volume clients, EverView delivers a centralized view of activity for both mailed paper checks and online banking checks converted to electronic receivables.
Digital Adoption Programs – Designed to nurture customers with personalized touchpoints, via statements and email to drive digital adoption and improve the overall digital communication strategy.
eBilling andePayments – Enable your customer to choose from a variety of ways to receive their bills/statements electronically. Templated and effective statements allow for targeted, personalized messages. Dynamic documents provide personalized, intuitive data-enabled messaging with responsive designs. Offer your customers payment flexibility by integrating multiple payment channels into one platform. Payment options include web, mobile, IVR, text, mail, and more.
Promotional Marketing Journey – EverView will create promotional marketing campaigns designed to drive new revenue opportunities by utilizing existing customer data to share personalized offerings with customers.
A Different View on CEM
Where others see one-off transactions, we provide a different view. With our integrated portfolio, we enable an infinite loop of customer engagement that begins with billing but goes well beyond – from capturing revenue to cultivating the relationships that create value for both brand and consumer.
Accelerate time to cash
Improve Customer Experience
Drive Down Costs
Eliminate barriers to digital adoption
