The U.S. Postal Service sent a substantial amount of paper bills and statements in 2021—to the tune of more than 13 billion. About 50% were
Customer loyalty is harder to maintain than ever before. And that’s quite troubling because it costs far more to attract new customers than it does
In 2021, the U.S. Postal Service sent more than 13 billion paper bills and statements. While this is certainly a vast amount of print billing,
Omnichannel marketing is the holy grail for most businesses. But it’s not as simple as running campaigns on different channels. Customers expect a consistent experience
Omnichannel marketing is the holy grail for most businesses. But it’s not as simple as running campaigns on different channels. Customers expect a consistent experience
The end goal for every brand, no matter the vertical, is to bring your customers on a journey with you.
Thinking of your customer’s experience
As costs rise across the board, consumers are increasingly struggling to pay bills on time. In the first year of the pandemic, utility debt, for
We talked in our last post about how a digital transformation initiative starts with first-party data, an asset that every business has in some capacity.
The digital world is rife with terms and technology that can be challenging for even the savviest of professionals to master, from customer data platforms
The digital world is rife with terms and technology that can be challenging for even the savviest of professionals to master, from customer data platforms
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